I phoned the loss adjuster, who was sceptical. I'll be forwarding the report as soon as I get it on Monday. Hopefully it will make the case for me. We will see what comes out of it. But I intend to be a lot more proactive about sorting this out than I was a year ago, and I don't intend to have the previous lot of people back in if I have any say in the matter.
*You could tell he was a specialist because he knew the latin name for the kind of wet-rot growing on the floorboards.
**Well, he told me that his firm get a chunk of business from clearing up this other firm's messes.