Andrew Ducker (andrewducker) wrote,
Andrew Ducker

The joys of tech support

This sent to me by johnbobshaun, who is a developer at a small company, and thus occasionally gets dragged into support stuff:
Came in this morning to multiple reports from our sales team had encountered problems using our website at the weekend because that it was making "noises". Like a car alarm or something.

In my current state of extreme tiredness I'd managed to forget about two things.

1) The sales staff get confused by browser tabs and forget that they have multiple things open at the same time.
2) Google's 30th anniversary PacMan promotion.

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