July 17th, 2009


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The Truth

Fuck British Midland Airlines.  Fuck them right in the ear

So, Julie and I are flying down to Derby with BMIBaby (the low cost arm of British Midland).  And we go to check in online - and are told we can choose to pay an extra £4 to choose our seats, or take what we're given.

No problem, we think, we'll take what we're given - we don't care if we're at the front or the back.

But no - they assign one of us seats at the front of the aircraft and one at the back.

But we can still choose to pay - and looking at the system, we can choose two seats that are handily right next to each other.

So, despite there being pairs of seats, and despite us checking in online on a single form, they allocate the pair of us different seats, just so they can charge us an extra £4?

Oh - and to cap it all, there's no way to leave feedback online, or to email them.  The only way to talk to them is via a phone number that costs 65p/minute (i.e. $1/minute).

Fuck them.  I'm never flying with them again.  There's a certain amount of dickery I'm just not prepared to put up with.
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