I was phoned by a representative last week, and I arranged a visit for today to get it installed. I was promised an early appointment, and that it should be done by 9:30.
So I'm sitting here, ready for work, waiting for the person to show up and replace it, and I hit 10:00. And still no sign.
So I phone up and I'm told that my appointment is for between 8am and 1pm, and that nobody has been assigned to me yet.
And...I was expecting to pick up food on the way into work, so I have nothing to eat in the house.