I set up a joint bank account with Julie a few weeks ago, and because we're at two different addresses (and hers is the primary address) it will let her add the account to her online banking, but not me. Thanks a bunch HBOS! (Apparently I can fix this by taking proof of address into a branch. Bah - what's the point of online banking if you have to keep going into branches. And I've had an account with them for 15 years!)
My dentist phoned me up to remind me I had an appointment on Tuesday, and then allowed me to change it to Thursday on the fly. Yay for CHC!